By Rich Larson
While many fire departments across the south metro are shifting toward full-time staffing models, Northfield Area Fire and Rescue Service (NAFRS) Chief Tom Nelson said his department continues to succeed by relying on a robust paid-on-call, volunteer-driven system anchored in community connections.
Nelson pointed to a recent gasoline tanker rollover near Dundas as an example of how the model works in practice. While crews waited for specialized equipment, Nelson spoke with a Minnesota Pollution Control Agency official who questioned how Northfield maintains effective service without a large full-time staff.
In many neighboring cities, departments have transitioned to combination models that include full-time firefighters supplemented by paid-on-call responders. While that approach can improve response times, Nelson said it can also create challenges, including a divide between full-time and part-time personnel and reduced opportunities for on-call staff to maintain hands-on skills.
“We don’t see that separation here,” Nelson said. “Everyone is working toward the same goal.”
Instead, Northfield’s system relies on volunteers who bring a wide range of professional expertise to emergency scenes. During the tanker incident, responders quickly drew on their day-job experience to coordinate environmental protection and request resources such as sand and heavy equipment. Other incidents have seen local firefighters use skills from trucking, construction, and HVAC work to solve complex problems on the fly.
“What our people bring from their everyday lives is incredibly valuable,” Nelson said.
Despite being volunteer-based, NAFRS continues to deliver rapid response times. Chief officers typically arrive on scene within three to four minutes, allowing them to assess conditions and direct incoming crews. Nelson cited a recent fire at a Carleton College dormitory where crews had water on the fire within nine minutes—an outcome he said demonstrates the effectiveness of the system.
Equally important, Nelson emphasized, is the personal connection responders have with the community. Many firefighters know the residents they assist, helping to ease stress during emergencies.
Looking ahead, Nelson said strong recruitment numbers and continued community support have kept the model viable. He encouraged residents to recognize local firefighters when they see them.
“They’re your neighbors,” he said. “They don’t have to do this, and a simple ‘thank you’ means a lot.”
Rich Larson is the owner and General Manager of KYMN Radio. Contact him at rich@kymnradio.net.
